Great place to go when you need to see…
Great place to go when you need to see a medical professional sooner then later.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Great place to go when you need to see a medical professional sooner then later.
By Patient
BetterMed is staff with highly professional and compassionate med staff. I wholeheartedly recommend it.
By Tereza B.
Always so nice and clean and never had to wait a long time...
By Patient
The facility and front desk staff at the Matthews, NC location was notably better than at other urgent cares I have been to before. The PA I saw was wonderful as well and very helpful. I highly recommend going to BetterMed if you’re ever in need of an urgent care, especially for an injury.
By NA
Very good experience! Would use again! Everyone was very nice to me!
By Mae
A waste of my time and money didn’t want to give me meds I was on so much pain I’ll never got here again
By Me C.
The best urgent care facility I've ever been to. They get you signed in pretty quick, ( it does have a electronic sign in station) once this is done the rest goes pretty quick. The staff is great & service is Good.
By Patient
We love Better Med Urgent Care. The customer service is great, there is never a long wait, and the staff is knowledgeable. We are always in and out quickly and with the right diagnosis and treatment.
By Stephanie