I got checked in very quickly
I got checked in very quickly, paper work was easy because, of the nice hospitality from the front office.
By Alvi M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I got checked in very quickly, paper work was easy because, of the nice hospitality from the front office.
By Alvi M.
Great experience, Meghan and Sherika along with the front office staff were excellent. The patient care was excellent. However, being in the medical field myself, I feel for how short staffed they were.
By Patient
Quick, easy, professional
By Patient
No wait! Friendly atmosphere & staff.
By Patient
I am very impressed with Better Med Urgent Care. The people working at the desks in the front were so kind and friendly, even with it being very crowded due to so many people being there. The medical people were the same way. They were efficient but kind and compassionate. Thank you for a job well done!
By P. K.
The holidays are not a great time to get Flu. But it was so helpful that BetterMed were there.
By Patient
Everyone was very nice and helpful
By Emily P.
Waiting time was good, pleasant personnel also and the doctor was very patient with me.
By Edgar K.