I had no wait time to get into a room…
I had no wait time to get into a room and then was seen quickly. Very professional.
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I had no wait time to get into a room and then was seen quickly. Very professional.
By Patient
Everyone was very nice and helpful!
By Brandon O.
Made the appt online. Not too bad of a wait. Shot of cordizone was just what I needed.
By Patient
Great service.
By Patient
the staff where really helpful and kind. service was professional and put things in (words) that u could understand.thank u for your services. the place was clean and the waiting time was short.Will definitely use u in future if the need comes about.I came in for back pain. Could hardly stand or walk. thanks for the care.
By Patient william R.
went for a covid test, was greeted by a nice young lady by the name of Melissa who helped me check in and made me feel more relaxed for the test she made me laugh and just feel welcomed! The gentleman that did my swab was very nice as well i believe his name was Terrel. I highly recommend this establishment.
By Megan H.
It was easy process to reserve my Covid-19 test appointment and receive the results in a timely manner.
By Patient
Always a pleasant experience at Better Med Ashland. Checkin is quick and doctor is very thorough.
By Better Med P.