The service was excellent
The service was excellent. Knowledgeable Nurse Practitioner.
By Patient
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
The service was excellent. Knowledgeable Nurse Practitioner.
By Patient
Tina Lester at Regency office in West End Richmond, Virginia was super excellent and deserves a raise and a promotion!!!
By henry C.
Great experience. Very fast and friendly.
By Patient
My entire visit with BetterMed in Short Pump, VA was absolutely stellar! I wish I could give them 10 stars! From the online check-in to reminder texts, to the speed with which I was seen, I was more than impressed. If the pandemic has taught us anything, it is that our health care providers are innovative, patient focused, and resilient. The staff at BetterMed were professional, caring, and efficient. I loved everything about "going to the doctor" at this office. Well done!
By Patient
They were professional and quick.
By Theresia P.
Great experience. Was in and out in less than 30 min.
By Patient
A great experience. A clean office. Knowledgeable, capable staff. Felt like I was well-cared for. Thank you!
By Patient
The facility was clean and the staff does a good job with preventing the spread of COVID-19.
By Tammy M W.