They were nice and fast!
They were nice and fast!
By Jenny
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
They were nice and fast!
By Jenny
It was good and very cautious process. Everything was well managed and it only took about 20-30m in total.
By Myana
They were extremely kind and the whole process was super fast.
By Patient
Our visit for a rapid Covid test was quick, professional, safe, inviting, easy, and surprisingly pain free! Great facility and staff.
By Two of U.
I was taken care of promptly and the staff was very nice. Special shout out to the guy at the front desk for his attentiveness
By Patient
Timely, friendly and professional
By mitcell
The PA’s bedside manner could be better.
By Patient
Response from BetterMed Urgent Care· Nov 4, 2020
Hi There, Thank you for taking time to leave us feedback. We will be sure to share it with the Site Manager.
The MD was very pleasant and I appreciated his knowledge and understanding
By Patient