Highly Recommended
Very efficient, professional and pleasant.
By Patient
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Very efficient, professional and pleasant.
By Patient
Every one was attentive and great attitude
By Patient
Excellent Service The Doctor, Nurse and Receptionist, where all very friendly and made me feel welcome. That is important, especially when you are feeling bad.
By Chrisandra
I’ve always received great service here and I did this time until the PA came in. Very abrupt. Not a good look for Better Med.
By Patient
Response from BetterMed Urgent Care· Oct 28, 2020
Thank you for your feedback. We are sorry to hear that this experience was not a positive one. We will be sure to share your feedback with the site manager. Thank you again for your time and we hope you are feeling better.
I went after feeling sick for a few days and they were very good. Doctor was very personable and I appreciated the attention he gave me instead of shooing me out as fast as possible.
By Jake
I was able to get tested with short notice. They were very professional and friendly.
By TBrew
My visit was great,from the check in to the exray tech,and the doctor, Everyone was very pleasent,all areas were clean and they all work together, therefore there was barely a wait time to see the doctor the longest part of my visit was to be expected which was waiting for.the xray results. Thank you.to all the staff at BetterMed urgent care in Fredericksburg Va,.
By Lori R.
Had to wait an hour, but once I was allowed in everyone was friendly.
By Patient
Response from BetterMed Urgent Care· Nov 4, 2020
Hi there, we apologize for your long wait time and any frustration you might have experience. We appreciate you taking time to leave us feedback.