Fast, friendly and professional
The team was excellent l. I had an immediate x-ray, was diagnosed correctly and treated quickly and professionally. Best urgent care I’ve ever visited.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
The team was excellent l. I had an immediate x-ray, was diagnosed correctly and treated quickly and professionally. Best urgent care I’ve ever visited.
By Patient
The staff at BetterMed is always polite and courteous. I feel like they actually care about my health unlike their competitors.
By Patient
Very efficient and nice
By Julie
Very professional and efficient
By Patient
Short wait, friendly people, good care
By Patient
The appointment was on time , professional , and helpful. The nurse listened to me carefully. The prescription was quickly called in. If I had not gotten help I may have ended up in the ER. I am grateful for Better Med.
By Gwendolyn H.
I know that the PA did the best she could with the available information on eye problems. Her diagnosis was wrong but no harm resulted. However, she didn't have the tools and experience of an eye specialist. BetterMed is my preferred provider for urgent visit and this experience does not change that opinion. The staff is professional and helpful.
By AK
I received very good care during my recent trip to Better Med
By Janice J.