Great visit
Great visit. Quick and knowledgeable
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Great visit. Quick and knowledgeable
By Patient
I have found your Ashland clinic handy, uncrowded and the staff very pleasant. I appreciated the thoroughness of the clinicians.
By Phyllis M.
Great place. Friendly staff
By Patient
I was impressed with the COVID-19 precautions taken by Better Med. The staff was professional and pleasant. The facility was immaculate.
By Patient
I still haven’t received my test results. It has been 2 weeks.
By Patient
Response from BetterMed Urgent Care· Jan 25, 2021
Hi There, We are sorry that you have not received your test results. They should be posted in your patient portal. We will make sure to notify the site manager. Thank you for taking time to leave us feedback.
Staff is incredible. Fast service. Honest doctors. No complaints here. Thanks for the great work!
By Ashley B.
Very efficient process considering the number of COVID restrictions currently. Will definitely use again for COVID testing.
By Patient
Great service
By Patient