Great plan due to COVID
Great plan due to COVID
By Joseph C.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Great plan due to COVID
By Joseph C.
Very kind and helpful front desk. I was in and out quickly! Thank you.
By Patient
Service was great. Nurses was knowledgeable and curtis. Waiting time wasn't bad.
By Patient
Response from BetterMed Urgent Care· Jan 25, 2021
Hi There, Thank you for taking time to leave us feedback. We are glad that you had a positive experience with us.
No waiting. Check in process was painless. Everyone was extremely professional. Will continue to visit this location for all my urgent care needs.
By Patient
Great job, quick and easy appointment, very courteous staff!
By Rob C.
Great staff and experience!
By Patient
My visit was the first time at BetterMed. The check in process was quick and I didn't have to wait very long before being seen. The provider that saw me was very professional and had a great bedside manner. At one point, I would only go to Patient First, but now I'll be going to BetterMed for any urgent care issues that arise in the future.
By Patient
My appoint was easy, everyone was wonderful and I was in and out very quickly
By Patient