Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,547 reviews
BetterMed Urgent CareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I sat in the room way too long waiting foe the doctor or PA to come in to see me. 45 minutes. And had nothing done. No test or anything
By Juanita J.
Response from BetterMed Urgent Care· Jan 28, 2021
Hi Juanita, Thank you for taking time to leave us feedback. We are sorry that your experience with us was not wholly positive. We will be sure to share your experience with the site manager.
I went in because I had flu symptoms. Headache, chills, and body aches. They brought me in and immediately tested me for COVID 19. Service was professional. Staff was friendly. Doctor was very thorough and was not in a hurry. Great place if you need concerned attention.
By Charles
Went in for a Covid test. The nurse was great as well as the PA. Everything was done very efficiently.
By ScottieMomma
Mechanicsville
By Patient
I had really hurt my ribs, thought I had cracked one. Everyone was so kind and helpful. Made my time there (almost) painless. Exrayed showed they were just bruised.
By Patricia H.
No complaints
By Patient
I made an appointment online for COVID testing the night before. I was able to get in and out quickly. It was no crowded at all. I felt safe and was appreciative to be treated quickly and efficiently. Keep up the good work!
By Patient
All staff were courteous and helpful. Thank you
By Keith W.
