BetterHelpReviews of betterhelp.com

Easiest and effective way to reach for help from professionals. I did not like the fact of going out and seek for help. This service made it easy to connect with my therapist. I used chat session (you can choose, text chat, video or phone call) which was very unique for me but I loved it because it was easier for me to think and talk. I highly recommend this service!

1st therapist was ok with some dubious recommendations, but second therapist I matched with is great and flexible.

I was looking for counselling for me for a complex family situation. I work full time, and it was difficult to get to a counsellor face to face. I thought I would try Better Help just to have someone to talk things through with rather than dumping on friends. I have a background in health care, and I am reasonably familiar with the counselling world. I have free limited counselling through work, and I have used them as well but found they work too quickly to provide quick ideas and solutions without really understanding the layers of the situation. I was pleasantly surprised at the level of service I received from Better Help. After the period of getting to know one another and understanding the situation, I find that my counsellor is both supportive, gives an excellent level of listening and in my case which is appropriate solutions oriented. She also went above and beyond to find a local contact for the situation in Canada and familiarized herself with the Canadian context. I thought that was great and above and beyond. I am pleased with my counsellor and Better Help. We touch base once a day, which is what I needed. Someone neutral to bounce ideas off of, relay a situation and ask how could I have handled it differently — someone to give me other ideas and just listen — highly recommended service. While I am happy with the process for matching a counsellor and I like working with my counsellor, Better Help will let you rematch if it is not working. A good option as it can take time to produce a fit and the fit is essential. Highly recommended, reasonably priced service

I would consider my case to be quite challenging (Complex PTSD), and I was matched with a counsellor who has what seems to be the right experience. After a bit of adjustment as to what counselling will look like, in terms of selecting from the various options that Betterhelp offers, we chose weekly phone sessions with some messaging as needed. This works best for me and my schedule. It's amazing how much can be accomplished over the phone, and I feel that my counsellor and I clicked. The phone set-up is neat, too, as the counsellor doesn't even see your phone number. It's all done over the site, and the call still goes to whichever phone you prefer (landline or cell phone). I chose online counselling because I'm on a waiting list for face-to-face CBT in my area and feel that it is taking too long to get in. Also, after seeing a couple of counsellors face-to-face who were not knowledgeable in treating my illness, I realized the importance of finding a counsellor who has experience and training in the area of concern. I did a lot of research before I chose Betterhelp, and feel that they matched me with the right counsellor. A note to anyone trying this for the first time: Have patience, have an idea of what works best for you in terms of mode of communication you prefer (email-like messaging, live messaging/chats, video calls, phone calls), and don't be afraid to be pro-active the way you would want to be with a face-to-face therapist. Getting results from therapy often takes time, and sometimes things feel worse before they get better. Trust the process and don't be afraid to speak up if something isn't working for you. Just like in "real life" therapy, it sometimes takes visiting a few therapists before finding the one that feels right for you.

A very good experience so far. Great communication and follow up. Easy to schedule time with a qualified Counselor in the comfort of your own home.

I'm in the process of counseling and in less than a month I've been able to overcome some major issues haunting me for decades. My therapist is amazing. You have to discuss the scheduling though. We agreed on 1 chat session on Monday and video call on Wednesday. In between I write her messages and she sends me articles to read. This has been a major help for me. I wish you all happiness and balance.

I have been working with Melena James Leger for about 2 to 3 months now… She is fantastic! She has given me tools to go about my life in a more happier and productive way. We have worked on setting boundaries, saying no when I need to and also taking action (communicating) when I’m feeling anxious about something. She has also helped me with strategies in approaching difficult conversations with loved ones. I can not recommend her highly enough!

The help I received from the therapist BetterHelp matched me with was crucial in the beginning of my healing journey. While I went on to get personal therapy, I highly recommend BetterHelp to anyone struggling to resolve emotional or mental health issues alone. In addition, the two times I was unable to get therapy online and had to withdraw, the customer support team refunded me quickly and fairly. I could not be more impressed!