Great service
My first attempt was not great but they were really helpful in finding me a better match and they offered me 2 free weeks! Thank you
By C T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
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BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 7,657 reviews with 5 stars · Clear filters
My first attempt was not great but they were really helpful in finding me a better match and they offered me 2 free weeks! Thank you
By C T.
BetterHelp has completely changed my view on therapy, and it is now something I enjoy doing. The flexibility of the platform fits into any schedule, and the therapists are wonderful.
By Shelbi S.
I have really benefited so much from my experience on BetterHelp. I can say I truly feel like I know myself better and can deal with my emotions. I hope to continue to better myself through this wonderful tool.
By Ben E.
BetterHelp helped me start counseling when I needed it most. I've been wanting to go to a counselor for a long time, but didn't want to speak in person and have the formality of meeting at a certain time. With BetterHelp, I'm able to work on the problems in my life at my pace, and with no pressure. Truly worth every penny.
By Stephen M.
I would definitely recommend BetterHelp to anyone that's in need to speak to someone.
By Anonymous
In these times of social distancing, I am thankful for BetterHelp's services offering the availability to provide mental health services.
By Ken B.
Better Help is one of the best things to happen to the internet. It’s an amazing resource for someone that needs counseling but doesn’t have the resources and availability to go in person. Cannot recommend it enough!
By Nessa N.
I've been in face to face counselling before, but the expense does make me think twice. I found BetterHelp through internet searches and read some reviews and decided to give it a try. I was matched with someone who lives in my state and works with the issues I have. After two sessions I can see a light at the end of the tunnel (and it isn't the train rushing toward me!). I can either talk, message or video chat - my choice. It works. My budget can afford it as well.
By Margi M.