Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 7,657 reviews with 5 stars · Clear filters
Support when I need it, where I need it. As a mom of two young kids, it’s really difficult to get away during the day, which is the only time most counselors are available. But with BetterHelp, I can talk to a counselor in the comfort of my own room after the kids are in bed. What a game changer! I’ve been in two states and thus I’m on my second counselor, and both help me see the way out of my funk. Couldn’t recommend more!
By Emily S.
Love this service, it's so much more than just counseling. It's a great connection at your fingertips.
By Deb W.
I really like BetterHelp. It’s very convenient for me and my busy schedule. They paired me up with an amazing counselor who has helped me turn my life around. They also have amazing groupinars that are included with the subscription. I recommend this place for anyone who needs a change in their life.
By Joey
This therapy has been the best decision I have ever made, I have never felt lighter. It is easy to use and I love the fact there is a messaging service and you can choose how you communicate with the counsellor (video, voice call or live chat). Great value for money!
By Connie
Betger help is a great way to get therapy during stay at home times, and for people like me that dont have a professional within reasonable distance. And being able to switch counselors at my.own discretion has been nice as well
By Abbie J.
I highly recommend better help for anyone in need of therapy! They cover so many topics that it can be so useful for anyone. I have learned so much just in 3 weeks. They are truly great and will even check in to make sure you are getting the help you need with your counselor. Its been a life-changing experience for me and I am so glad that I joined BetterHelp.
By Chelsea M.
The app is easy to use and you are matched with a therapist that fits the criteria you have expressed. It’s affordable, convenient, and has great customer service.
By Candie
Better help is really great. It actually removes the barrier of fear when thinking about seeing a therapist because you can do messaging or voice calls. It also eliminates the need to travel to a therapist. This is really valuable to me.
By E
