Thank god for this!
The app is so easy to use and my therapist is amazing beyond words. I never thought getting the help I need could be so seamless and helpful. Thank you.
By Sofia Nyman S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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The app is so easy to use and my therapist is amazing beyond words. I never thought getting the help I need could be so seamless and helpful. Thank you.
By Sofia Nyman S.
I love being able to speak with my therapist in the comfort of my own home. My therapist is amazing and I truly feel like she cares about my well being. I have gone from panic attacks daily to now only one a week. And we are working on getting it to none! This app is life saving.
By Lighthouse
This website is a great option for affordable therapy anywhere! It all comes down to your therapist, and mine is great, so just make sure you choose someone you feel connected with.
By Selin T.
Betterhelp is a great service in that it offers you access to experienced professionals with a purpose platform which makes it really easy to keep communication with your counsellor in whichever way is comfortable for you. It's very clear and easy to use
By Dee D.
A childhood fear that I have and I needed to find an answer and resolve so I may move in confidence in my life. BetterHelp is truly a great source in helping me with this long time fear. I am gaining more control and confidence over it.
By RioMissPam
I find it easy to be open and honest with my counselor. Something about doing this online has made a distance that just lets me feel comfortable to talk about things that normally make me squirrely and that I haven't been able to talk with other therapists about in the past. I was matched with someone at first who didn't seem like the right fit, and then when I wrote a long bio explaining what I was looking for, I was matched with Betsy. Wow. She's phenomenal.
By Z M.
I know people have said or have had mixed feelings about Betterhelp. Personally, it’s been really great for me. I really enjoy my therapy sessions with my therapist. I do not have insurance, and it’s been the only affordable option for me as they also provide financial aid. I would recommend BetterHelp.
By Tamara
I was looking for a counselor and I was paired with a person that is compassionate, kind and actively listens. She is attentively engaged in what I'll talking about. The session is seriously about what is important to me. I really appreciate her giving me a listening ear. She gives great suggestion and feedback that is very helpful.
By Norvette F.