Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
BetterHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 7,657 reviews with 5 stars · Clear filters
I am so thankful to have BetterHelp in these rough times. I’ve been able to sleep better, understand my anxiety a little more, and try rebuilding relationships that were strained. I can message my counselor at any time through the website or app, as well as set up/adjust appointments.
By HN
Possibly the best option for online and virtual counseling. Many Christian counselors to choose from.
By James R.
BetterHelp has some amazing therapists, and some not-so-amazing ones. Luckily, you can request a change at any time. Last but not least, you may very easily apply for a discount (up to -40% on the bill) if your income is low.
By Matthieu
Great device
By Hayaat K.
Best online therapy app. Very convenient fits any lifestyle.
By Sofia
I have been working with a councilor for only a couple of months and it has already given me more insight and understanding about what is going on with me. I don't feel alone anymore. I feel like I matter again. I owe that to Better Help.
By Noah P.
I was hurting. Trying to figure out why after 2 years the death of my husband hurt so bad. I called was able to get an appointment with Judy through BetterHelp and she has been amazing. I would highly recommend BetterHelp for anyone that needs someone to talk to regardless of what you are going through.
By Tricia
I have been considering online counseling for most of this year (2020) and finally, recently decided I had gotten as far as I could w/o some help from a professional. All I can say is that I wish I had tried sooner. The process to start is easy and I was given a most suitable counselor given my beliefs and needs. I would highly recommend anyone considering using this online counseling service to do so. Immediately.
By Michelle
