Convenient and affordable mental…
Convenient and affordable mental healthcare right in your palm. It's truly impactful.
By Ashley Q H.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Convenient and affordable mental healthcare right in your palm. It's truly impactful.
By Ashley Q H.
Highly recommended. I came in to fix a problem in my life and came out with a new outlook for life. Some people think that therapy is taboo, but it's one of the best decisions I've made in my life.
By Joe M.
BetterHelp.com and my therapist, Dannielle Taylor, have made a huge impact in my life. During a time of difficult transition and uncertainty, I was feeling alone and unable to 'think' my way out of what I was experiencing. Through the help of my counselor and the BetterHelp platform, I now have access to consistent, top-notch support... all from the comfort of my home. I recommend BetterHelp to all of my friends and family, as well as my clients. It has been a lifesaver... truly!
By Rachel
In the age of a pandemic many marketing strategies have been used to take advantage of individuals needing professional help. Better Help's design, intuitive reminders, and streamline access proves Better Help's dedication as hub to connect truly passionate therapists to those in need. I am grateful to have my therapist literally in my pocket.
By Cole B.
I felt like the app would be useless or might have a strong learning curve, I must admit I was wrong! The app was easy to use and my counselor was extremely helpful.
By Justin B.
I am extremely introverted when it comes to letting people know my problems or what is bothering me. The way the platform is set up, along with the worksheets and journal prompts has allowed me to be successful in continuing my journey into therapy. 10/10 recommend. Affordable, easy to navigate, and there 24/7 - unlike any type of other therapy I have received.
By KB
I'm glad I signed up for Betterhelp. I am three weeks in and I cannot express how thankful I am for this app. Thank you Betterhelp.
By No N.
I came across BetterHelp through social media when I was researching therapists to help me with some issues I have been dealing with. I had reached out to a couple of therapists and never heard back. I then decided to give BetterHelp a chance, I was first matched with a therapist that did not meet my requirements, and their customer support team reached out to offer help matching me with a better-suited therapist. They asked me a few questions and then sent me a list of potential therapists available. I chose a great therapist from that list and have made strides working with her. I reached out to customer support a different time for a different issue and they resolved my concern in a timely manner. I only have praise for the BetterHelp team and recommend them to anyone in need of help!
By Fabi B.