Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 7,657 reviews with 5 stars · Clear filters
Therapy sessions, classes, and Zoom meetings through BetterHelp have helped me immensely during a very stressful time in my life. I have been able to handle various challenges more successfully due to what I have learned on this platform.
By Heidi
My experience was great because of my ability to choose a Christian based therapist and not only are their individual sessions, but there are group sessions as well!
By T M.
I found the perfect therapist for me. I was worried about who would reach out to me in case they did't work out. But I was clear about what I was looking for and I got matched to the perfect therapist. He gets all my references and offers spot on insights.
By Dianne L.
I enjoy how easy the app is. How i do not have to be in front of someone or physically in an office. I can take my sessions from my laptop or phone.
By Amanda H.
BetterHelp helped me when I was struggling with how to help myself and I am forever grateful. It is an amazing service.
By shannon L.
I've had a great experience with my therapist. Jessica Haywood was very patient, attentive, and took the time to really listen and understand my concerns, Each session felt supportive and encouraging.
By Gary L.
She is a wonderful listener and great resource to kind of have you second guess the worse thoughts or feelings you have and turn them around in to thinking in a different perspective I enjoy her presence and look forward to our meetings.
By Brooke W.
They matched me with my perfect therapist. I really enjoy the app and the journal options. I would highly recommend this platform.
By HDH
