Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 7,657 reviews with 5 stars · Clear filters
I’ve appreciated how easy this platform has made trying therapy for the first time. I was matched quickly with a great therapist and already believe this will have tremendous value for me as a navigate interpersonal issues.
By E L.
betterhelp is an amazing accessible and thoughtful platform. i was hesitant but truly so happy to be proven wrong- about everything. the easiness of the app, the professionalism of and authentic connection with the therapists & the affordable and totally worth it costs!
By kate
Better Help has allowed me to access therapy in a way that is convenient for me and provides me the opportunity to resolve past and present issues, while growing into a better version of myself.
By Regina W.
Online therapy is just as personable as in person. Therapists at better help are nothing but accepting and open. They are very skilled with creating a safe space for you to open up. There is a 24/7 help line where they respond when they are able to as well. It’s affordable and convenient. As someone who’s never had therapy, I’ve been loving better help. Try it out!!! (Cancel anytime if you need to) :)
By Jonas J.
BetterHelp provides you with the opportunity to seek services at the mode you feel most comfortable. Their prices are more affordable and you have the opportunity to get to know different therapists until you feel you’ve found your match. Everyone is here to help you and aid you in their best way possible. I’ve had a great experience with them and always feel like I have received the best service and accommodations I’ve needed.
By Kayla
Betterhelp is pretty solid bc you can choose and try different therapists til you find one you really like and like working with. Plus it's pretty affordable for the type of work (therapy) which can get quite expensive. I do recommend this company.
By Dandan Z.
Easy scheduling, reasonable pricing and ease of access. Also, the group sessions and goal setting in the app are really nice bonuses. The therapist offered here are great! Positive experience and I definitely recommend betterhelp!
By Jack B.
Great all over platform from the customer service to therapist. Highly recommend!
By opal P.
