Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
BetterHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 7,657 reviews with 5 stars · Clear filters
Better Help is easy to use, even if you do not feel confident with tec. There is a large range of therapist that all have experience and registered qualifications. This means you can find a therapist that works for you and around your schedule.
By yvonne kidman F.
I've been using BetterHelp for years, and it has greatly improved my life. Such an amazing, affordable way to better yourself.
By Kresse F.
I was matched with a therapist quickly and who I was matched with is amazing. Having done therapy in the past with not so great experiences, I would definitely recommend any one thinking about therapy to try Better Help.
By Scott P.
BetterHelp is easy to access and in my case, paired me with a great match for a therapist. I have recommended this service to several friends and colleagues.
By JJ
BetterHelp has given me perspective on my life and things that I need to change. Talkinh with the therapist biweekly has allowed me to grow and overcome things have happened to me in the past. I would definitely recommend BetterHelp to anyone with a busy schedule that wants to change their lives for the better heal in order to help those around them.
By Liv
Since COVID, I have used BetterHelp a few times. Each time, I have been paired with a therapist who is extremely helpful and knowledgeable. In my current experience, my therapist is helping me dig down and find the root of my anxiety. Trying to stop it at the root to give me more peace in life. My therapist listens when I’m speaking and gives relevant and useful advice! I would recommend better help to anyone.
By Megan McCoy T.
My dad had a opportunity to put me in the better help community and it’s great because they select your therapist for you and you have to do the session.
By Joshua K.
I didn't know what to expect from BetterHelp, but being able to read and choose a therapist that matches what I need help with makes it a lot easier to connect with the therapist. Additionally, the in-take questions before being matched allows the therapists to gain insight into your struggles before needing to constantly repeat your trauma's to a therapist before you find the right one. I was fortunate to have found the best therapist for me on the first try. Having the option to switch therapists any time is nice though if I did need it. Very happy with BetterHelp, but I wish I could claim it on my insurance as it is a bit on the expensive side.
By Lilleita-Serina S.
