Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 7,657 reviews with 5 stars · Clear filters
Thanks to BetterHelp, I am able to achieve support tailored to my needs while still being in the comfort of my home. They did extensive research before finding me a therapist to better ensure all my needs would be met, as well as my beliefs. I highly recommend BetterHelp to any person from any walk of life.
By Sophia A.
I ended my months long hunt for a therapist. I decided to try Betterhelp.com. I started Betterhelp's process on May 19th and had an appointment with a thrrapist on May 21st. My therapist is a skilled practioner and she was able to make an impact at the 1st appointment.
By Laurie B.
Best therapist ever! She listens and best advice for my unique situation. Barbara Rocks!
By Daniel A.
I had my 4th session today with Dr. Thomas Davis, at Betterhelp. I went into this thinking"What's it actually gonna do for me?" Now my attitude is "How much better can this get!" Dr. Davis is a pro, and I am glad I gave Betterhelp a shot.
By Kevin L.
My therapist is amazing. She has been instrumental in helping me deal with the issues I have been experiencing. I’m given time to speak my mind and am given actionable items to help me understand more about the feelings I am having. It has been a totally positive experience.
By POLLYANNA B.
BetterHelp was at the right time and the right place for me. I was going through a lot of life changes and needed someone to listen, validate and help me navigate these changes. BetterHelp has a list of therapists, and after choosing one, I'm able to find the schedule that matches mine. Perfect combination of therapist and technology.
By Jewel C J.
I am so sorry i didnt know about this way b4 i found that my insurance pays for it and i can talk on the phone in a safe place. My home. I cant say enough about my therapist Katherine B.
By Dee B.
Better help is a fantastic service. They have a range of therapists so it's easy to find out that suits you. The different methods of speaking to your therapist are fantastic - especially the instant messaging and voice notes.
By NATASHA M.
