Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
BetterHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 7,657 reviews with 5 stars · Clear filters
Truly amazing compassion care was really at a low dark point easy to talk to therapist I got matched with was nervous at first but quickly felt at ease been extremly helpful lots to work through really been going through a lot. Love everything about this website really spot on.
By Jocelyn M.
She made me feel calm and when I have the money I love going to her
By Caroline B.
I feel I'm given the tools I need during my sessions and feel stronger after each one
By Cynthia D.
Great platform and great professionals. Psychotherapy in your doorstep!
By helena C.
I've been using the BetterHelp app and working with my therapist Meghan for almost 2 years now. The app is easy to use/ understand and, more importantly, Meghan has been an invaluable support as my life has gone through some major changes. Her consistency can only be matched by her compassion. She is exactly what i was looking for in a therapist and available on my phone. The fact that she is able to be consistent & on my phone is, of course, bc of the company behind it all: BetterHelp. This is what a healthy company focused on health looks like.
By sabrina from O.
Extremely convenient! I really love being able to be in my element versus an office
By Samuraimiyu
Ilkay Alici was a therapist who provided positive feedback, compassionate reflection and tools to help me through bereavement. I would highly recommend her and the platform BetterHelp for providing me with professional support.
By Sharyn O.
I really really enjoy the system of better help it makes access to therapy so easy and so so so easy to finally find somebody who you truly connect to. I was always against paying for therapy as I couldn’t really afford it but in my situation I was forced to try it out and I’ve loved it since!!! I see so much progress and the flexibility of therapy as in video calls, text messages or even the availability makes it so easy for me to include it to my daily life! Better help even helped me in my difficult financial situation so I could continue with my sessions. I already recommended it to a couple of friends and I can only say this company really wants you to get the help you need and isn’t too focused on their profits!!!
By Michelle S.
