This company is amazing
This company is amazing, they always help me when I can’t afford it. I feel they really care about my mental health which isn’t likely anywhere
By Bryanna C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
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BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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This company is amazing, they always help me when I can’t afford it. I feel they really care about my mental health which isn’t likely anywhere
By Bryanna C.
Best counseling experience I’ve done. I love how easy it is to find and connect with a therapist. The first one isn’t always a fit and I tired four before finding a therapist whose language worked for my way of thinking. I take advantage of group sessions weekly which is a great way to explore other topics and bring more back to my own counseling session. BetterHelp has changed my life for the better. The ease of seeing my counselor weekly in my own location made all the difference for me.
By Lyndsey D.
BetterHelp is one of the best decisions I have made. Although, I know I have needed it for quite some time now, I was always apprehensive because I have such a busy schedule. With BetterHelp, I can make my own schedule, I can have any many or as little sessions that I want and it’s online so I can do it anywhere that is convenient for me. BetterHelp is already changing my life for the better and I could not be more appreciative.
By Anonymous
BetterHelp is a fantastic company that helps people with many types of problems in a caring, fast, and professional manner. You always feel that they have your back. I haven't experienced any problems, so I would give BetterHelp an A+A+A+.
By Laura
The process is affordable and simple. My therapist is experienced and compassionate.
By Bret M.
On a whim, I decided to give BetterHelp a try after being unsuccessful with traditional therapy and not happy with the way traditional therapy was it didn’t work for me and the therapist I had were not really paired for what I needed, but BetterHelp took the time to ask the questions and pair me with a therapist that was actually Specializing in the things that I needed to talk about and get through and it’s so convenient ungodly expensive it’s very affordable and it is at my leisure.
By Robin L.
betterhelp has been very helpful. It's important to have an unbiased person to talk to. The therapist that was linked to me has shown me tools to better myself and improve as a husband and father.
By Brett R.
I never thought I would sign up for on line therapy. I hate being on camera, I didn’t think I would find a therapist that would work for me, and I am a bit old fashioned having only been to ‘in person’ therapy. I was desperate to start therapy again due to feeling more depressed and unable to find joy in my hobbies any more. My work offered an online program which was helpful, then I saw the Better Help offered also. I am a big advocate for mental health for everyone but was not a good role model. I kept remembering Michael Phelps commercials when he revealed his need for help. I am very happy with the online sessions. I can have them anywhere, I don’t worry about traffic to get to an appointment and if running errands I just find a quiet place to park and join my session. I am glad I allowed myself permission to try something new and different.
By Patricia