Life changing
Brilliant service and helped me to change a lot about my life. My therapist Mariam is brilliant, professional and very helpful.
By Gary R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
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BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Brilliant service and helped me to change a lot about my life. My therapist Mariam is brilliant, professional and very helpful.
By Gary R.
I've never felt so understood in a very long time I'm so happy to have done this
By Natalie
I’ve had trouble finding that right person to speak and have conversations with. Tried BH. The first therapist was great, but not for me. The second therapist recommended, perfect match.
By J D.
BetterHelp has been a game-changer for me. The platform is easy to use, and I was matched with an amazing therapist, Alison, who truly understands and supports me. The flexibility of scheduling sessions and having the option for video, phone, or chat makes it so convenient. I feel seen, heard, and empowered to work through my challenges in a way I never thought possible. Highly recommend for anyone looking for accessible, quality therapy!
By Cynthia S.
Dr. Alvarez is a wonderful therapist. She is everything you need in your corner and nothing you do not. She is strong, capable, wise, fluid, she’s modern, she’s warm, pays great attention to detail. This past year, despite its ups and downs, has been the most incredible year of my life. I was finally able to really let go of a 30+ year smoking habit and I did it while under her care. I’m glad BetterHelp matched me with her. I would suggest giving this platform a try if you aren’t in therapy already. Now is your time to work on yourself, for an awesome 2025
By Jody
I've been using the app for only two weeks, and I've already participated in therapy sessions, group sessions, and several seminars. I'm also reading a book recommended by my therapist, and I'm already seeing positive results. I've noticed personal growth and development in myself, and my friendships, relationships, and family bonds are growing stronger. Everything seems to be moving in the right direction. I highly recommend it; the rewards far outweigh the time and money invested.
By Christian Rafael L.
BetterHelp takes a thorough inventory of what the patient is seeking in a Therapist and matches them accordingly. There are several methods and options for the session which is perfect for various lifestyles struggling to carve out a committed time slot -- BetterHelp will work with you at your convenience. There is also financial aid available for those that qualify.
By Meg
Better Help has a user-friendly UI, the pages load quickly, and there are many resources available to the patient without feeling overwhelmed by the selections available. Highly recommend.
By Shannon R.