BetterhearingReviews of betterhearing.com

I ordered some Hearing aids from a company called Better Hearing. In September . After I received them I tried them but realized they were not right for me so I immediately returned them.. They verified that they did get them and said my refund would be in 7-10 days. That has been a month ago! I have called them and emailed them and still no refund. My credit card has put a hold on the amount and filed a dispute against them. I advise anyone to avoid this online company and research a lot if you order this stuff online. **Edit** I apologize. The name of the company I ordered from was BEGIN HEARING NOT BETTER HEARING.

Had an advert from better living daily pretending to be from Which that was promoting a hearing aid. Which magazine has no record of this.

Where ever you look on the internet this company, or one of its pseudonyms, are extolling the virtues of their ground breaking product - and no need to worry about the wondrous claims they are making, because if they are false "we promise a full refund if you are not satisfied". But this company( and its' associated companies) is a SCAM - the product is useless and does not do what they say it will do. Moreover, when you do complain, as I did after three days, they say the money back guarantee is void because I've opened the box and worn the product. I've asked them how I could possibly find out if I was dissatisfied with their product if I was not allowed to open the box and try it out, but that question seems a bit too difficult for them to answer. Fortunately, I paid by credit card and my card provider will now reverse the charge and credit my payment in full. To save yourself the hassle of having to do the same thing I strongly suggest you give all the companies that are promoting this product a big miss. Save your time and money, roll up a piece of paper and stick it in your ear - the results could not be worse than you get with the aids they are selling!!!

Insatisfait de ce produit. Une super publicité, très bien faite qui vante un produit miracle. « Appareil de nouvelle génération, sans pile, réglage auto et manuel avec trois niveaux d’écoute, pratiquement invisible, super garantie, etc… et cerise sur le gâteau, satisfait ou remboursé, bien sûr… » Une petite arnaque parfaitement montée. En fait, les appareils sont d’une taille importante, inesthétique au possible et insupportable dans l’oreille. En plus, sauf sur le premier réglage qui n’améliore en rien l’audition, des sifflements insupportables sur les 2 autres niveaux. Après 1 heure de tentative j’ai complètement renoncé à utiliser ces appareils. J’ai donc fait part à l’entreprise de ma décision de retourner ces appareils qui ne me convenaient pas du tout. Là, début des problèmes… Les appareils ne peuvent être remboursés que s’ils n’ont pas été utilisés… GENIAL ! Il faut donc essayer ces appareils sans les déballer ? Il parait que c’est écrit dans les conditions générales que je n’ai reçues qu’après ma réclamation et de plus en anglais… Gentiment et généreusement, on m’a donc proposé un remboursement partiel de 20€ sur les 89€ payés avec la possibilité de garder les appareils. Après mon refus, on m’a proposé un effort exceptionnel d’un remboursement de 30%, soit 26.70€ ou de retourner les appareils en Chine, dans leur emballage d’origine en payant frais de port et de douane, après avoir rempli une déclaration pas possible et sans aucune certitude d’être remboursé en raison du fait que les appareils ont été utilisés… Attaquer au pénal une entreprise située aux USA qui envoie des produits de Chine me semblait très aléatoire, j’ai donc accepté ce second deal en désespoir de cause et perdu une soixantaine d’euros. Une petite arnaque minable bien ficelée. Je tiens à la disposition de qui les voudra les appareils état neuf…

There is no point trying to deal directly with Ozzi home, the company behind these hearing aids. Their customer service is appalling and does not reflect the claims of a 'total refund if not fully satisfied'. Seems they offer a 50% refund, or potentially a full refund via a very complex returns process that could involve including passport details - not recommended! However I went back to my credit card provider, completed their forms with all the history.....and they said they would attempt charge back to get my money back. Lo and behold, next day I have my full refund. Don't bother dealing direct, go to you card provider....but better still avoid in the first place.

I bought the better hearing aids they would not stop ringing in my ears, I suffer tinnitus and my audiologist advised me they are not suitable. I contacted Ozzi Home who provided return instructions, these are so complicated and expensive to return I am at my wits end

I fell for the scam. When ordering the original better hearing aids, I was offered an upgrade. I was told the original order would be canceled. It was canceled, but I never received the refund. I did receive the upgrade, but they have not honored the cancellation refund. I am not happy with the Hearing aids themselves and will be requesting a refund on them if I can ever get them to honor the original cancellation I am very very dissatisfied. They keep telling me they have refunded my money, but I am not getting it. Also, I did not realize this would be coming from China. I would advise everyone to avoid this company. Their advertising is wonderful and I fell for it.

Ordered the up date HA. arrived promptly.I had a defective HA.Notified the company. Support I received waiting for a replacement was awesome. These HA’s are the BEST! Very comfortable in my ears & easy to use. I’ve tried various brand names over the years. These are the BEST!! Support I received was great. I can now hear so much better-Thanks Better Hearing!!