Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
Better2KnowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 608 reviews with 5 stars · Clear filters
My Covid 19 antibody test arrived quickly. Took my sample, sent it off and got my result within two days which I'm very pleased with. Good communication with the Customer service team. Would use Better2Know again in the future!
By Lara
Response from Better2Know· Jun 12, 2020
Thank you Lara for your kind words. We were pleased to help you.
Good experience whole way through
By Elisa L.
Response from Better2Know· Jun 12, 2020
Thank you for reviewing us, we are delighted to have served you.
Great customer service. Quick results. Really helpful throughout the complete process. Recommended.
By Mark N.
Response from Better2Know· Jun 12, 2020
Thank you Mark, we will make sure the customer service team know your views!
Efficient service with result within a week of ordering the test.
By Peter
Response from Better2Know· Jun 12, 2020
Thank you Peter
I found Better2Know a great company, with knowledgeable and kind staff that do all they can to advise and help there customers. I posted my test on a Monday and received my results on the following Thursday Excellently service would highly recommend
By Sheila A.
Response from Better2Know· Jun 12, 2020
Thank you Sheila , it was our pleasure to serve you.
The staff have been in touch at every point in the process from buying to receiving results. Great company and great service that I would recommend for anyone.
By Ricky L.
Response from Better2Know· Jun 10, 2020
Thank you Ricky, we were delighted to be of service to you.
Excellent service and fast results for my Covid-19 Antibody Test. Great Customer Service!
By Mark
Response from Better2Know· Jun 10, 2020
Thank you for taking the time to review us Mark. We were pleased to be of service.
Best service! Less than 12hr had the results! Thanks for your professionalism!
By Paun Cristian I.
Response from Better2Know· Jun 10, 2020
Thank you for taking the time to review us Paun, we really appreciate it.
