Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
Better2KnowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 608 reviews with 5 stars · Clear filters
Used this company for the Covid-19 Home Swab Test, my negative result was returned in less than 24 hours from posting to laboratory ... great service!
By Jules
Response from Better2Know· Jun 25, 2020
Thank you Jules, we were pleased to help you
Very speedy and reliable system. Instructions were clear and kits easy to use. Finally now have clarity that I had COVID-19 earlier in the year and can move forward with it.
By Jack K.
Response from Better2Know· Jun 23, 2020
Thank you for taking the time to review us, we were pleased to help you.
Received quickly the item, instructions easy to follow and to put into practice. Was worried at first to manage the blood sample but with warm fingers and a little pressure, it was easy, safe and not painful
By Marie L.
Response from Better2Know· Jun 20, 2020
Dear Marie, Thank you for taking the time to review us and let us know how you took the sample. We were pleased to help you!
Very fast results and great service. Yes taking the blood sample was a bit tricky but you just need to know what you are doing. Collecting your own may not suit everyone but it was great for me.
By Jennifer
Response from Better2Know· Jun 20, 2020
Thank you for taking the time to review us. We are pleased that you are happy with the service.
The service was very good and the results came fast.
By peter H.
Response from Better2Know· Jun 17, 2020
Thank you Peter, we were pleased to help you and that the service pleased you.
Very helpful personal. Very quick turn around to get result. Very professional. I would not hesitate to recommend Better2Know. Claire Minns
By Claire M.
Response from Better2Know· Jun 17, 2020
Thank you Claire
Very impressed with Better2know service! From purchasing to completing my Covid-19 antibody test, communication from start to finish was thorough and I was made to feel nothing was too much trouble to ask via email and telephone communications. Many thanks and I couldn't recommend them more highly!
By Katie H.
Response from Better2Know· Jun 17, 2020
Thank you for taking time to review us Kate. We were pleased to help you.
Very speedy and simple service
By Kerry P.
Response from Better2Know· Jun 17, 2020
Thank you Kerry
