Great customer service
Although there wasn’t any available centres for me to visit, the phone operator eniel (apologies if I spelt it wrong) was very helpful and considerate to my enquiry
By Anon
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
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Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 608 reviews with 5 stars · Clear filters
Although there wasn’t any available centres for me to visit, the phone operator eniel (apologies if I spelt it wrong) was very helpful and considerate to my enquiry
By Anon
Very pleased with the service provided which I found helpful and timely with lab results available being more accurate than equivalent NHS tests, I recommend them.
By Rob
I recently used Better2Know in order to travel abroad for work. Their service was spectacular.
By Oliver K.
We bought COVID antigen home test kit for travel twice and the service was excellent. It is very cheap and it arrives the next day, they are very quick on responding to emails. Getting the results is also very easy, you just upload the photo of your results and you receive the certificate in an hour.
By Lilit B.
Having recently been required to travel overseas on work, I was recommended this company and found them to be amazing. Customer service was fantastic and everything was well done and the company very reliable. Certainly recommend them! Thanks again for such great servie.
By Paul L.
So please I chose Better2Know. I just found out my ex boyf took "supporting local businesses" to a different level during the pandemic. Better2Know got me tested quickly and they were so friendly. There was always someone to talk to as I watied for my results to come in. Thank you
By Happy
Very efficient test done at home. Really easy to do and fast results. Very impressed.
By James M.
Having tried quite a few COVID testing companies, I can assure you that Better2Know is up there in terms of service: fast, reliable, easy to reach, quick to respond, and good value for money. All you need where others fail miserably. Basically I am happy with them and now only use them.
By A P.