Excellent!
Very helpful staff and very fast results.
By Danny W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 608 reviews with 5 stars · Clear filters
Very helpful staff and very fast results.
By Danny W.
From booking the test to receiving the results I cannot fault a thing. I have had a couple of queries and Louise from customer services has been very responsive. Thanks all
By Danielle C.
Excellent service from Louise Wright. Prompt responses and delivery extremely quick. Great value for money as well.
By Sarah G.
The customer service was amazing great fast service
By Chris
Fantastic service, Louise was extremely responsive and helpful. I needed my test for fertility preservation treatment and Louise answered all of my queries, and went above and beyond to get my results to me.
By Sara M.
Better2know do performed an amazing testing service when I needed it. And Louise Wright always respond my question quickly. I really appreciate.
By yan Z.
I was helped through the process all the way, finding friendly and helpful people who explained everything I needed to know :-)
By Anna
Great customer service. Speedy results.
By mmajunkieww