Excellent service
Excellent service - allowing me to take greater control
By IAIN
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 608 reviews with 5 stars · Clear filters
Excellent service - allowing me to take greater control
By IAIN
The consultation of this company is very detailed, the response is very timely, the service is very good, and gifts are given as gifts.
By lin X.
I only used AI chatting to locate A clinic near me, because I couldn't find one when I enter my zip code, kept sending to Canada even when I tapped on US. So chatting was my way to go. It was pretty efficient and explained that there is clinics near me. JUST NEED TO CHANGE KM TO MI. N THE RADIUS ON LIST OF CITIES OR MAP, DOES NOT SHOW ANY IN PC. AI ensured there is. I live in California
By Lilly S.
They help in time and they are straight forward.
By Godfrey M.
Fast response time
By Thalia
This is the second time I have used this company for a medical test. On both occasions everything went smoothly. The test results came back very quickly. I had a particular requirement for the Certificate which I needed for Visa purposes and my special requirements were handled effectively.
By Justin W.
The website was easy to use and the I got the information I needed. The test results came back quickly and the staff were very helpful.
By Lucy
Timely - received results with the exact timeframe given. I required a quick turnaround and had not used the company before. Would highly recommend based on this experience. The tests were easy to use too
By Joy W.