Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
260 reviews
BestQoolSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Be Healthy. Be Happy. Enjoy your life.Bestqool designs and manufactures high-quality, effective clinical-grade red light therapy that provides long-term value for customers. Why choose Bestqool? High power output: Our research and design laboratory develops the latest light therapy technology and highest engineering specifications to ensure that Bestqool products are efficient, powerful and reliable.High-quality customer service: We are committed to ensuring that our customers are satisfied with our products and services. We won't rest until all of your issues are resolved.FDA Registered Establishment and tested report: Our medical devices are manufactured by an FDA Registered Establishment. Additionally, we are delighted to share the testing data from LightLab, a reputable US-based testing institution, ensuring product quality and reliability.Continuous innovation: We are committed to innovation and our technical research team is dedicated to developing new products and services – sign up to our newsletter to be kept informed.Trustworthy quality: Our products undergo rigorous testing and quality control checks to ensure that they meet the highest industry standards.VISIT OUR WEBSITE
BestQool (bestqool.com) has 260 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 210 reviews with 5 stars · Clear filters
Customer service is very helpful. Will purchase again in future
By Kwan Tong Y.
Response from BestQool· Jun 24, 2026
Thank you so much for your kind words! We’re really glad to hear our customer service was helpful. Your support means a lot, and we look forward to serving you again in the future!
I needed a replacement cord for a red light. I found the website, texted the phone number and received incredible service. I had a new cord in2 weeks! Amazing and thanks you so much!
By Kimberly S.
Response from BestQool· Jun 22, 2026
Thank you so much for your kind words! We’re really happy to hear we could help you quickly get a replacement cord for your BQ60. It’s always a relief when things get sorted smoothly, and we’re glad the process felt easy for you. Really appreciate you reaching out and trusting us with it. If anything comes up again, just message us anytime. We’re always here and happy to help.
I have a problem with vertigo/menier's disease in a major way. I used the belt off and on, on the ear/neck under my ear area. This ear often felt closed. any this past Mar I had a vioent episode that lasted for hrs, anyway the next day I started to use the belt in the same way, 30 min morn & even. I had 2 more small episodes within the next wk but nothing has happened since. In the past 5 yrs I would have episodes close together. It never cleared up so fast. I plan to use it 15 min a day from here away!God is so good to send this belt my way!
By Rena M.
Response from BestQool· Jun 22, 2026
Thank you so much for sharing your experience with us! We’re honestly really happy to hear this, especially after how tough things have been with the vertigo and Ménière’s. It’s great to know the Redot S has been bringing you some real relief and comfort, and that it’s become part of your daily routine. We really appreciate you trusting us and taking the time to write this. Please keep listening to your body and working with your healthcare provider as well. We’re here if you ever need anything, and genuinely glad things have been more stable for you
Great customer service
By Jeanne T.
Response from BestQool· Jun 22, 2026
Thank you so much for your kind feedback! We’re really happy to hear you had a great experience with our customer service. We’ll keep doing our best to support you whenever you need us!
product looks and feels amaizing
By Sara
Response from BestQool· Jun 18, 2026
Love to hear that! Looks good, feels good, and works great too. Enjoy your sessions!
I purchased for myself. Loved them so much. That I purchased gifts for others. Nice prompt delivery!
By Judy S.
Response from BestQool· Jun 18, 2026
Thank you! We love hearing that it was gift-worthy. So glad you're enjoying it, and we hope the lucky recipients do too!
Quality product, well packaged and delivered on time. Haven't needed to call customer service because product info and instructions were easy to find and follow.
By Caddy H.
Response from BestQool· Jun 16, 2026
Thank you for sharing your experience! We're glad to hear that your product arrived well packaged and on time, and that the instructions made setup and use simple and straightforward. We work hard to make every step of the experience easy, and your feedback is greatly appreciated. Enjoy your Redot L!
Fast delivery, works perfectly
By James D.
Response from BestQool· Jun 16, 2026
Thank you for your review! We're delighted to hear that your order arrived quickly and that everything is working perfectly. We appreciate your support and hope you continue to enjoy your BQ40!
