The people I have interacted with have been courteous.
The people I have interacted with have been courteous and helpful. Information forwarded to the correct people not always the best. Inquiries made have had good follow through.
By Julie
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
23 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Berkshire Receptionists is a highly-trained group of US-based virtual receptionists providing a concierge experience for growing businesses. With more than 400 clients nationwide, we offer reliable, 24/7 virtual receptionists that ensure you never miss an important call again. On average, 3 out of 10 calls result in new clients, which means that missed calls could lead to lost opportunities.Our professional receptionists are skilled in the industry and use cutting-edge technology to provide a range of services, including performing lead intakes, scheduling meetings, transferring live calls to you, answering FAQs, preventing all robo calls, taking client payments, recording all important calls, integrating with hundreds of business applications, and much more. We are there for you when you need us, whether you are available to take the call or not, at a price that makes sense.Imagine how much more productive your business could be if you never had to worry about missed calls while working, meeting with clients, or spending time with family. With Berkshire Receptionists, you can trust that our highly skilled and friendly virtual receptionists will handle your clients with competence and care, ensuring that you never miss a potential opportunity. Contact us today to learn more about how we can help your business grow at https://www.berkshirereceptionists.com
Berkshire Receptionists (berkshirereceptionists.com) has 23 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 4 reviews with 4 stars · Clear filters
The people I have interacted with have been courteous and helpful. Information forwarded to the correct people not always the best. Inquiries made have had good follow through.
By Julie
We had some issues with phone calls to the our techs/plumbers when the transition occured. It seems that the wrinkles have been fixed.
By Nancy
Wait time has been an issue with customers as they have complained to the office they call and can't get through is on hold for 20-25min and customers end up calling our home instead of sitting on hold. This would be only thing that would suggest that recurring issue.
By Karey Or M.
We are very happy with the service and how it is helping us with our needs. However, sometimes there is still a delay in answering the calls.
By Chana J.
Response from Berkshire Receptionists· Mar 2, 2023
We greatly appreciate your review and will do whatever we can to improve on holding times. We look forward to continue serving you.