Great place to do business
Courteous phone assistance, product(s) as advertised, fast service.
By Daniel
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
763 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 697 reviews with 5 stars · Clear filters
Courteous phone assistance, product(s) as advertised, fast service.
By Daniel
Great products
By Customer
FAST SHIPPING
By DERRICK A.
A+++++seller fast shipping would purchase from them again! A++++++++++++
By Scott
I was looking for a new BB and headset. Ben's. Had a good price for a Centaur BB. And a Cane Creek headset. Delivery took just three days
By Jim
Shipped fast with tracking number. Item is as described.
By Customer
Excellent shipping, great product. Thanks!
By Pablo
fast service extreme fast shipping cheap prices
By Santos