Ben's CycleReviews of benscycle.com

got the small part I wanted , quickly. Good price, no shipping charges.

The company has several products to fix your problems. The website was tricky when it came to checkout. The product came fast and well packaged.

Nice people to deal with. Handled my order well over the phone and the stuff came very quickly. I would have given 5 stars but the tubes of glue were not packed in a box and could have been damaged in shipment but mine were OK.

How to process a return of item - my link will refresh my password

The title is about all I can say other than what should be apparent that I will not hesitate to buy from Ben's Cycle again if they have what I need at a fair price.

Unexpected long delivery time. Ordered on July 1, received on July 11. I think this was a USPS problem and not Ben's Cycle. UPSP package tracking indicated it was initially sent to the wrong zip in another state. When I eventually received the package Ben's Cycle had the correct zip. At one point USPS package tracking said that it was available at the post office for pick-up. When I inquired with Ben's Cycle as to what was going on, there response was that they had shipped to package. Ben's Cycle had a very good price for this item, so I guess it was worth the hassle with the delivery.

Terrific online store. My order was placed promptly but a week later, had not shipped. I emailed the store and received a quick response. There had been a glitch and they had to get one of the items from a warehouse. They apologized and expedited shipping without charge. My only complaint is that they should have let me know that the order had been delayed.

I love Ben's Cycle and order from them ocasionally. I always have a good experience and my orders arrive quickly. I ordered a set of nitto RB-018 bull horn bars in silver. The sent a pair of the heat treated RB-018 in black. These were a good deal more expensive so I'm not complaining. Just take a look at your items before trying to install anything and make sure the SKUs on your order match.