Great service!
Easy to order, order filled quickly and shipping free. Couldn't ask for more
By mbjack
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
763 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Easy to order, order filled quickly and shipping free. Couldn't ask for more
By mbjack
Superset fulfillment and delivery!
By Marc
Searched high and low for black dia compe guidonnet brake levers. Ben's was put of stock when I first looked so I opted in to notify me when stock was available. To my pleasant surprise, Ben's actually notified me when they re-stocked. I immediately purchased them, Ben's notified me every step of the way. Great service, I'm a fan.
By Christopher
Been pleased with every purchase I've made from Ben's Cycle. It's tough to compete with national distribution prices, but they manage to be competitive and ship quickly.
By Customer
Great prices, fast shipping, will use again!
By Angie K.
It seem like my product got here within seconds of the click! Very well packaged and fast shipping. Would buy again
By Will M.
Ben's Cycle had the complete inventory of items I was looking for in one place. Surprisingly, larger supply houses did not have all the components I needed. Ben's prices were reasonable and the shipping was great. I had a good experience and would go back to them for future cycling parts needs.
By Rick
Fast, realiable, and professional. Despite some communications issues between an ebay purchase and the company website, everything went smoothly. I'll be back soon.
By TBAGN4MOM