Benjamin MooreReviews of benjaminmoore.com

The tin arrived open and dented with paint spilling out. Their response was 'We would recommend giving the tin a thorough stir before use to ensure the best finish'. I would have expected a replacement. Rubbish customer service.

I never thought I would have to review Benjamin Moore paint, I have used Ultraspec 500 for a long time and recently I noticed it takes three coats rather than two to cover an area. They like all American Companies have gotten greedy and I dont get upset I switched to Sherwin Williams. Much better paint.

Oh my God, what terrible paint. Been using it for 50 years but they changed the regal paint. After 6coats plus primer I have blotches all over the walls. I hv no idea how to fix this! If someone is asking if these bad reviews are real feel free to send me a message I will show you picture of my walls. That will teach me buying American paint, I hv used it for years and never had a problem. The rep told me it’s because of my drywall is old. RUN AWAY FROM THIS PLACE

I’ve been waiting over a month and a half to get a payout and just tried to get a second payout. Nothing yet. Can’t get ahold of a real person to get any help. Very disappointed. They used to be good about a year ago. They need to go back to that.

The quality of the Benjamin Moore Stay Clear product was very poor, compare to previous, and the same product used. After 2 months of waiting for the specified product investigation, I'm still awaiting the resolution. I'm sure Next Day Paints are doing their best but if they closely work with Benjamin Moore manufacturer who is the reason of delays and introduces poor customer service, unfortunately it also reflects badly on Next Day Paints. No refund and no product replacement has been yet offered, there is no information available yet on their product testing process either. I have asked for the faulty product that I have paid for to be returned, which is also not yet confirmed. As a small DIYer who has used and defended Benjamin Products that are often called overrated for its quality and overpriced, I will be rather be sad to now join them on that opinion after my recent unpleasant experience.

Benjamin Moore no longer sells flat finish paint...at least not in my region. My local stores REFUSE to do a flat finish for Regal Select paint. Customer Support says I can order it online and pick it up elsewhere meaning I gotta drive to the next town over up to an hour away to pick up paint...If a company franchises their brand...the franchisee has the responsibility to match what the company offers. I can't believe the solution I received was to drive an hour away to pickup paint. Nothing stops me from sharing the colour card to a competitor to copy the paint which I already did.

Purchased 2 paint samples and just tried them out on my hallway wall. No coverage at all. Very disappointed.

I hate writing complaints but this was so stupid. I called to ask for a sample (and they were v polite and nice) and told them I'd come to collect it today. I travelled across London to get it, but when I arrived, the shop was full of employees but they refused to answer the door and would only deign to tell me to go away through the glass door. Apparently they decided to close early for a stock issue. So rude.