Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
326 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over three decades, we’ve partnered with businesses across the globe, serving as a constant source of support for HR professionals by building meaningful packages for their employees.
beneplace.com (beneplace.com) has 326 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
326 approved reviews, newest moderated first
Literally forgot about our work benefits until researching our intranet for another issue. The prices were better than my senior discount and military discount.
By Phyllis A B.
Response from beneplace.com· Mar 30, 2025
We appreciate the awesome feedback. Thank you so much and enjoy all the deals.
I found all the attractions I was looking for in NY and the prices were at a BIG discount.
By Linda
Response from beneplace.com· Mar 25, 2025
That's an awesome pass. Have a great time in New York. We appreciate the great feedback.
FunLife Rewards program is not good. I spent approx $1000 last year (Mar '24) on this website booking my hotel and ski rentals @ Park City UT. Somehow I only have 105 FunLife Rewards pts worth $1.05. Either you messed up the # of my FunLife Rewards pts, or this program is this cheapest rewards program out there. I'm also frustrated that the Beneplace phone reps could not research my purchases from last year to see if my account balance is accurate.
By WK
Response from beneplace.com· Mar 23, 2025
Please reach out to us and we can investigate what points you are referring to. We can always check out your records with our department that handles Fun Life Rewards. If you have order number, you can share with us please provide them.
Just lost $300. This company is a rip off! I’ll be sure to never use them again. I’ll be sure to tell everyone I know. This is the 2nd time but the first time was only $20 ripoff. Never again!
By Charlesia H.
Response from beneplace.com· Mar 16, 2025
As a 3rd party the rental car bookings come directly from the actual supplier. If a rental is made, then with all terms accepted proper card payment for hold must be provided to the actual counter. If the car is not picked up the rental company themselves can deny the refund. However, we do have a manager looking into this matter to see what all can be done for the guest.
Very awesome
By Ky N.
Response from beneplace.com· Mar 10, 2025
We appreciate the great feedback. Thank you so much and enjoy.
I clicked to book a suite and when the booking finally went through with my payment, it said the room was no longer available. When I went back to get the next best room, the rate had gone up $13 dollars. My new booking is $2 more now for a room that doesn't have the ocean view I was trying to get.
By PaulaC
Response from beneplace.com· Feb 9, 2025
I’m so sorry you had to go through that! That must be such a frustrating experience, especially when you had your heart set on a specific room with that beautiful ocean view. I can completely understand how disappointing it is to see the price increase after putting in all the effort to make a booking. It’s such a tough spot to be in. I hope your new room offers a great experience, even if it’s not what you expected. Your feedback is critical, and I’m sure it’ll help improve the booking process for others in the future.
I’m so sad to say that this is the worst customer experience I’ve ever received. I spoke to about 4-5 different representative regarding this issue and they all have different answers. Either they are incompetent or there are not proper policies in place. It all ended with them keeping nearly $1400 and cancelling my hotel reservation with no proper explanation. Unless you have money to just throw down the drain, I’d advise to never book through beneplace!!! UPDATE: order ID: 53457034 (there is no place to respond to said reply)
By Erin P.
Response from beneplace.com· Jan 28, 2025
Hello Erin, We’re truly sorry to hear about your experience, and we understand how frustrating this situation must have been. This is certainly not the level of service we aim to provide. We’d like to take another look into your issue to better understand what happened and see how we can assist. Could you please provide us with more details, such as your order number or the email address associated with your booking? Your feedback is very important to us, and we want to ensure that your concerns are properly addressed. Thank you for bringing this to our attention, and we look forward to hearing from you. Best regards,
easy to navigate, any discount is a great discount
By angela
Response from beneplace.com· Jan 25, 2025
We appreciate the positive feedback. Thank you so much, and enjoy all the perks.
