Niqui was great at keeping me informed…
Niqui was great at keeping me informed about my order, and when the shipment got lost in transit she simply offered to send a replacement and new shipping info. Great customer service!
By Allison C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
278 reviews
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Benchmark Golf is listed under Internet & Software.
Benchmark Golf (benchmarkgolf.com) has 278 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
278 approved reviews, newest moderated first
Niqui was great at keeping me informed about my order, and when the shipment got lost in transit she simply offered to send a replacement and new shipping info. Great customer service!
By Allison C.
When making videos, would be helpful to have a bit more time to prepare. Maybe add countdown beeps so I know when the video starts, and when it ends. Watching screen, hands, feet, etc. to much to do in too little time.
By Louis C.
I purchased the Golf Daddy No Ball simulator because I had a terrible round of golf a few days before a tournament. After being creative in setting up space where I could swing and not hit furniture or ceiling fans, I began using it. Niqui and Mark. I had questions about some of its features or what I thought may be features, like viewing the videos of me executing the shots, after my practice. I reached out to customer service via text on a Sunday and received responses from Niqui on Sunday and Mark on Monday. Both were extremely helpful. I love the equipment and the customer service. I highly recommend the equipment and the company.
By Stephanie Bush M.
I accidentally put the wrong shipping address and and it was rectified amd communicated back within 30 minutes.
By Stephen
Customer service is great! Especially Niqui. She was quick to replace what I needed!
By Kaylie
My tripod broke and Niqui got a replacement out to my within days! Thanks so much!
By Lori
Not worth it ... imo and the mat deteriorates immediately
By Fabrizio Fabi F.
Coach Nikki responded within 24 hours to check in on a support ticket. Super responsive, kind, and ready to help resolve the issue!
By Nathan B.