Lovely items, but little disappointed with customer service
I really wanted to love this site-the pieces are beautiful and have a unique aesthetic. Unfortunately, the customer service didn't meet expectations. I reached out with a question about my order and didn't receive a response immediately.
By Ronda G.
Response from Belle Aura· May 20, 2025
We are so sorry to hear about your experience. We typically respond M-F between 9am-5pm pacific time. We respond immediately the next day if the question was posted after work hours.