BellatoriReviews of bellatori.com

SCAM. ZERO STARS‼️

Biggest scam ripoff ever! If I could include pictures of what they actually sent me versus what I ordered, I would. Completely fake leather.

Stay away from this scam! I wish I had come here first but I thought it was safe since it came up on a Google search for leather bags. I was so wrong! The junk I received from them was so amazingly horrible that even the Dollar Store would be embarrassed to sell it. I immediately attempted to get my money returned but was always given one of two emails they clearly send automatically. One said they don’t accept returns after 30 days (it took 40 days to arrive) and one that asked if I would like a “replacement”. I finally agreed to a replacement (after the 10th attempt to get a refund) and STILL i got their, I’m sorry no refunds after 30 days, email. That’s when I knew I had been scammed for over $250! I’m a senior citizen on a fixed income so this amount was heart breaking. I was buying these things as gifts for family members but, I can’t give this junk to anybody. Please, do not buy from this company. I don’t understand why they are allowed to advertise in the US. This turned out to be a Chinese based organization and they should be shut down.

I just received the bag i ordered & it wasnt the same as the pictured in their website particularly the materials used. It's not leather as they claimed but a cheap synthetic sort of . I'm so disappointed. I wanted to return the bag but most of the customers said they didn't get their refund. So i have no choice but keep it.

Do not order from this place! They took three months to deliver the $70 dollar boots. Once the order arrived it was shoes …..they were children’s shoes, with laces!They fit my 10-year-old daughter. They were extremely cheaply made, and arrives in an Amazon looking type of bag. This place is a scam.

They’re not honest about their leather, it’s NOT leather!!! Their sizing is totally wrong!!! They claim they accept returns and they DON’T!!! Their merchandise is NOT made in Italy, it’s all a front! They refuse to return your money! This company is a HOAX designed to take your money! DO NOT PURCHASE FROM THIS COMPANY, THEY KEPT MY MONEY AND SENT ME MADE IN CHINA VINYL !!!

I ordered a pair of boots on Feb 7th 2026.Then while reading news I saw scam alerts for their Company. So I emailed them to cancel my order less than 2 hours after I placed it. While waiting to hear back I did some digging and found many Scam Alerts for them checked the BBB and found numerous complaints and stories of their products not being genuine leather as advertised,vegan leather instead,so I emailed them again,telling them of what I'd read and I wanted my order cancelled immediately. Sophie emailed me back saying it was too late to cancel my order,and assured me they were genuine leather,and my order was being processed. I responded When could I expect delivery,they hadn't taken my money yet, She responded 5 to 7 business days. On the 10th they took my money so I waited. When the expected day of delivery came and went I con tacted her again. She responded 2 days later and told me it sometimes takes 7 to 12 days,not to worry,they were on their way. I waited another week and contacted my bank to start a dispute. Another week went by,still no delivery,and I started emailing "Sophie" again. She responded she would have her team track my purchase and get back to me. I demanded a refund and told her to keep the boots,I'd had enough. She kept telling me she'd take care of it. I started my dispute with my bank,sent EVERY email to them and they started their investigation,seeing the Scam Alerts and BBB Complaints for themselves. While they were investigating,at the 5 week mark,I get a delivery in a small,plastic mailer. Inside were NOT the boots I ordered but another pair,wrong color,wrong size. So I sent Bellatori an email telling them how they failed even further a x received a response that there's NO PHYSICAL RETURNS. No Return Address and they'd look into it. I sent pictures of the boots I ordered and the ones I'd received to my bank Investigators,and will know Wednesday about my money. I can't use the boots they sent,I don't want them,I just wanted what I ordered in a timely manner. At EVERY step this Company failed.Its the 6th week and I've heard nothing from them. Please don't buy from these folks,it's a nightmare and a complete runaround. Kathryn Page

This company and website are a complete scam! There is absolutely NOTHING leather about the two items I ordered. In fact, they are made in China and the boots are plastic and the jacket is the cheapest polyester with a plactic belt. There is ZERO leather to these products. Run for your life before you order from this company!! Fortunately I cancelled the charge on my credit card and got my money back. Total SCAM!!