BeforehatchedReviews of beforehatched.com

If I could give no stars I would. I ordered 9 stocking/ garland hangers for $190.41. I ordered them the end of November and never received them until after Christmas. The description on their web-site showed the hangers having the capacity to open to 8.5 inches. My mantel is 7 inches so thought these would be great. The hangers only open to 6 inches. When I notified them they said I got what I ordered. I again provided them pictures to prove their product is not what they claim it to be. They first offered me $17 and said to see if someone else could use them. Then they offered me $20. Remember I paid $190.41 for products I can’t use. Awful customer service and misleading advertising. I would never order from them!

I ordered the garland mantle holders in November because the published delivery was Dec 3. Well, they did not arrive until Jan 3. I got suspicious when I got a notice from the CC company of a foreign transaction fee since the advertising says it ships from Chicago. Customer service then sent me a tracking number to nowhere, but I would get updates saying it was going through customs in the Netherlands. then it was going through US customs at LAX. when I questioned the validity of that they sent me a new tracking number with the stuff coming from China. I was ready to dispute the charge as a scam when the items showed up. The hangers will work on my oversized mantle so Im happy for that. Are they worth what I paid for them, probably not. Would I ever order from this company again no. Will I be more cautious about ordering stuff advertised on facebook yes!

I never received my shipment. My email inquiries for help only brought vague and unhelpful answers. I asked for a refund and was denied. Customer Service said I had to wait for the shipment then can take action.

Horrible quality! No idea the product was coming from an international ecommerce site. Paid express shipping and it still took over 30 days to deliver. Not to mention the quality of the garland hangers was terrible. A waste of money.

SCAM!!! This company did not indicate they were from China or I would never have ordered from them. I never received the $119 worth of mantel hooks and they refuse to refund me. All they offered me was a $5 refund. And the 9’ garland I ordered actually arrived; however, it looks super cheap and nothing like the advertisement photos. I learned a hard lesson to never order products directly from a Facebook ad.

SCAM COMPANY!! Warning- do not buy anything from them!! Ordered the garland/stocking mantle brackets; they arrived late and do not work! They will not offer a refund! When they arrived they were packaged poorly and the return address is from a Chicago address but they initially shipped from China.

Ordered the garland hangers back on Nov 18. Still haven’t received them. I have contacted the company many times and get the same reply that they have been shipped. I have asked for a refund. No such luck. I’m going to talk to the credit card company now.

I ordered those stocking holders and garland back in early November. Still haven't the product. Told them to refund my money and if there was a shipment to me to stop it or I would refuse it. They emailed me back and said they couldn't refund it because the shipment was coming. I filed a dispute with my credit card company. Well what do you know, got an email that they are refunding my money.