Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
141 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
beforehatched.com is proud to offer its great products at fabulous prices to customers across the globe.
Beforehatched (beforehatched.com) has 141 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
141 approved reviews, newest moderated first
Orders 2 sets of mantle hangers. Paid extra for VIP shipping. Took 2 months to get them and they are too small for the mantle. The website description is inaccurate. The company plays around trying to offer $10 refund! Won’t provide return shipping address nor refund.
By Jeff C.
I ordered two sets of stocking hangers in early November. They did not arrive until well after Christmas. Additionally, they were entirely too small for my mantle. I tried to return for a refund. It’s been a month and so far all that has happened is they keep asking me to send pictures of the product. Don’t buy from this company.
By Valerie O.
Worst company ever! YOU WILL NOT GET YOUR ITEMS FROM THIS SCAM CRAP COMPANY. DO NOT ORDER. THIS IS CHINA!
By Danielle K.
I have emailed the company multiple times for return policy since I ordered in October and didn’t receive my order til January 2025. No response. The product is cheap and definitely NOT the picture on their site. Such a SCAM!!
By Debbie S.
I ordered 2 items in November. The Garland holder was never delivered. After NUMEROUS email exchanges there has been no solution,other than they will refund me $18 for a product I paid $119.98 for.😡😡😡😡😡😡😡😡 DON'T EVER ORDER FROM THIS LYING SCUM SUCKING COMPANY. This started on Nov 13 with no resolution as of today, Jan 19.
By Sue
This is the worst company I ever ordered an item online. Ordered in late November a Christmas item with no mention of delayed delivery. Wrote to see about the delay and no meaningful answers on the delay or when delivery would be completed. Received mid-January too late to use. Disappointed my grandkids who were waiting for it.
By Russell N.
I will never buy again from this company. The item arrived two months after ordering. The tracking information originally showed it coming from Italy, then when I emailed them about the stalled tracking information (stalled in the US), they gave me a different number leading to a different site that said it came from China. When it arrived, the garland stocking holder did not fit my mantle, though the website said it would. They refused to admit their description was wrong and told me returning it was too expensive. They also overcharged my card! In the end, the over charge was refunded (12.60) and they gave me $13 without my consent to the settlement. I wanted either a full refund or a more substantial one since it was their fault that I couldn't use it. In the end I am out $50 for a useless product.
By Carol K.
Ordered in mid-November and after MANY emails and misleading tracking information (first from the Netherlands and then from China) I received a USPS tracking notice in January after demanding it. Finally got a delivery confirmation notice, but unfortunately not to our house and the USPS confirmed it was not delivered to our house. We are out the money and we did not receive the product. It is too bad they didn't replace the product as I asked. All they say is it was delivered.
By Paul K.
