Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
139 reviews
BedjetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At its core, BedJet is a sleep technology company dedicated to revolutionizing the bedroom comfort experience through bleeding-edge engineering, advanced technology, and proven medical science. Founded by former NASA engineer Mark Aramli, our innovative climate-controlled systems have quickly become the number one customer-rated product for heating and cooling beds, redefining sleep quality by enhancing overall sleep comfort and improving the lives of sleepers through better, more restful sleep. With over 300,000 units to more than 40 countries and an impressive record of over 6,000 five-star reviews, BedJet has firmly established itself as a trusted leader in sleep technology.
Bedjet (bedjet.com) has 139 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 114 reviews with 5 stars · Clear filters
I love my BedJet but I love their customer service even more! When my remote went out it took one email and even without a receipt, I was able to get a new remote sent the same day, not a single question and no charge. Clear communication and extraordinary response time.
By RICHARD M.
I purchased my first Bed jet v2 on Kickstarter in 2015 and upgraded to v3 after almost 10 years. BedJet’s allowed me to get deep and restful sleep as it helps maintain the best temperature for sleep. The team at BedJet has been nothing but helpful and both product and service is top notch. I recommend everyone invest some money into getting better sleep, and buying a BedJet is on the first step in that direction.
By James L.
Dear BedJet Team, I want to sincerely thank you for the amazing service I received. When I called about an issue with my BedJet, I expected to pay for a replacement part. Instead, your team told me it was still under warranty and that you would send me a new unit. No questions asked. That kind of customer care is rare and deeply appreciated. It was hard to sleep without the product because I rely on it every night. I truly love it and was so relieved when the new unit arrived just a few days later. Thank you again for standing behind your product and taking such good care of your customers.
By Chris C.
The product worked great but when it failed I contacted customer service. They worked immediately to get my problem resolved. Possibly the best communication from a customer support standpoint that I have ever experienced!
By John P.
BedJet is wonderful. Constant flow of cool air between you and your sheets. Can turn the A/C up a few degrees because of this airflow.
By Peter K.
The response from Tim- Terry - Jay is truly a cut above all expectations. (The names of the strs that represent such an amazing product) The product is life saving and my wife is finally sleeping without breaking down in tears all night from lack of sleep. George Reppas and My wife Mary are your biggest fan and if ever needed a speaker that will make it known that Bedjet is more that a tool or device that will assist in your sleep but rather a life essential instrument that must be available for every woman that experiences menopause but chooses to NOT PARTICIPATE in pain and suffering. BEDJET IS A LIFE CHANGER FOR THE BETTER.
By George R.
Best customer service I’ve had in a while. The BedJet is definitely worth every penny! I would recommend a BedJet to anyone who likes a comfortable sleep.
By Dave A.
My wife was struggling with night sweats. I ran across this product bought it to try and help. She said it has made a tremendous difference. Now when she gets hot at night she simply pushes a preset button on the remote on the nightstand on her side of the bed and quickly falls back to sleep comfortably. She loves it.
By BedJetter
