Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
139 reviews
BedjetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At its core, BedJet is a sleep technology company dedicated to revolutionizing the bedroom comfort experience through bleeding-edge engineering, advanced technology, and proven medical science. Founded by former NASA engineer Mark Aramli, our innovative climate-controlled systems have quickly become the number one customer-rated product for heating and cooling beds, redefining sleep quality by enhancing overall sleep comfort and improving the lives of sleepers through better, more restful sleep. With over 300,000 units to more than 40 countries and an impressive record of over 6,000 five-star reviews, BedJet has firmly established itself as a trusted leader in sleep technology.
Bedjet (bedjet.com) has 139 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 114 reviews with 5 stars · Clear filters
I bought a BedJet just before Christmas 2023. It’s great. I love it. I got a new mattress and I did not have enough plastic links. They sent me the plastic links for free and fast. Their world class customer service is always stellar. Highly recommended.
By LA T.
As a small business owner. I always try to hold my customers in the highest regard. It’s rare to find a company that provides that level of service anymore. The people at BedJet have been extremely helpful and I would highly recommend them with customer service like this. They’ll be around for a long time.
By Al
Best customer support EVER!! My BedJet kept shutting off and giving me an error code on my remote. I contacted them and, after verifying that there was not a blockage anywhere, they sent me a NEW unit. No questions asked. And this was after almost two years of CONSTANT use. I LOVE my BedJet!!
By Tadzia M.
Wow -- I had a problem with my Bedjet (kept getting an error message), so I contacted the company. I didn't realize at the time that I had purchased the unit almost 2 years ago. But, that did not hinder them immediately sending me a new unit under their 2 year warranty. Honestly, I couldn't believe how easy they made it. In this day and age, you rarely see this kind of customer service! I am a very happy customer!
By S. G.
I just wanted to say thank you for saving my life with your magical innovation! I’ve been a hot sleeper my whole life and nothing has ever worked. I’ve now had my bed jet for 2 years and it’s helped improve my sleep & feel comfortable whatever the temperature of my room. I recommend you guys to everyone and anyone with sleep troubles. Could not thank you enough.
By Bailey H.
Jack in customer service was amazing, answered all my questions and made the process of filing my warranty claim super simple and fast.
By Al L.
We purchased the Power Layer as it allows us to keep our existing bedframe and it's WONDERFUL!! Customer service and communication are exceptional. Delivery time was very fast. The unit was easy to set up (with 2 men due to the weight), easy setup for power and controls and absolutely "whisper quiet". We LOVE it! This small business is getting it right!
By Kathryn E.
My wife and I have individual Bedjets - in all seasons she likes to be warm while I prefer cool. Our Bedjet’s have provided each of us personal comfort for over a year now. I prefer not to sleep without it. Highly recommend for a comfortable nights sleep.
By Jim
