hurt my back, but got a refund
Cons: Some would consider this a low quality product. Pros: They will refund your money if you are dissatisfied.
By v W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
143 reviews
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BedInABox® (bedinabox.com) has 143 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Cons: Some would consider this a low quality product. Pros: They will refund your money if you are dissatisfied.
By v W.
I love this bed, but am somewhat displeased with it, too. At 64 years old with the usual morning aches, I genuinely feel better sleeping on it compared to our old inflatable bed. In that regard, it is by far the most balanced and comfortable mattress we have ever owned. My disappointment is that we didn’t invest the extra money required for the “CoolRest” model that apparently helps body heat dissipate. During the summer months, the Azul we purchased is like sleeping in an oven mitt some nights, even with the AC going strong. Aside from that, “Made In USA” is one of the primary reasons we chose it, it arrived 3 days after we ordered it, and it magically popped out of the bag to fully flat and firm in seconds. I am a light sleeper and sleep much more soundly on cool nights than I used to. If you don’t sleep hot (which I never thought about before,) it is a great mattress.
By Roger P.