Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
143 reviews
BedInABox®Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop BedInABox® - The Original Mattress in a Box! Premium beds with free shipping & simple returns. Try us out worry free & experience the best sleep of your life!
BedInABox® (bedinabox.com) has 143 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 132 reviews with 5 stars · Clear filters
This is my second #BedinaBox. The first lasted 14 years before it developed a 'dip' in the middle. It was only a 9" mattress and I am a bit 'heavy' for my size. The new one is an 11" mattress and was truly beautiful to look at, in its new, blue mattress cover. The pillow included was a bit fluffy and soft for my taste, but it makes a nice addition to my 'sitting up' collection. The price was the same as 14 years ago, a very pleasant surprise!
By August S.
I am very satisfied with the Customer Support we received when the Bed frame I received had missing parts. The new frame got shipped out but I was not going to get in time but they were able to stop the delivery and I got a full refund. Great Customer Service.
By Corinne O.
We have purchased a mattress, a topper, and gel pillows from bed in a box. We could not be more pleased with the customer service or their products. I can recommend this company unequivocally!
By Paul N.
Super easy to assemble, and very strong
By Herbert D.
Awesome sleep
By Marshall W.
I highly recommend Bed in a Box! Very comfortable and easy to set up. This is a second purchase for us. Our first Bed in a box is 8 years old and still in excellent condition. We moved it to the guest room to upgrade from queen to king. Also made in USA.
By S T.
Light weight, easy to set up. I have had my bed for 3 years and still sleeps wonderfully. I would buy again
By Karen P.
Eco lux is an amazingly comfortable bed. I would recommend it. We have two other mattresses from bed in a box, and this is just as good of quality as the others.
By Julie P.
