Pillowcases
The pillowcases are ok
By Bsktnut
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
217 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bedgear is listed under Furniture Stores in Farmingdale, New York.
Bedgear (bedgear.com) has 217 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
217 approved reviews, newest moderated first
The pillowcases are ok
By Bsktnut
Very nice pillows!
By Adam W.
I like the pillow, it’s comfortable and I have tried a lot of different ones. Lakelly I bought it on sale because the price of $200 is too expensive for any pillow!
By Well R.
Very satisfied with the way Bedgear handled an issue I had with my mattress protector.
By Tmac
I bought this pillow for my wife just over a year ago. She loved it at first until a couple of months ago she started getting allergic related hives on the back of her head, neck and the side of her face. She lent me the pillow, not knowing her reaction was related to the pillow until I started getting the same symptoms. She removed the pillow from our bed and we started to clear up and haven't had an outbreak since. Just thought you should know that these pillows start to break down after the year warranty is up and it's obvious whatever is in them is not good for the skin. I do not recommend this pillow to anyone.
By Joan
Response from Bedgear· Apr 12, 2018
Thank you for contacting Bedgear regarding your performance pillow. We are truly sorry for the experience you had and would like to know more about your situation. We would like for you to contact us via email at [email protected]. Update: Thank you for your candid review. We want follow up with you in regards to the email we sent out from [email protected]. We want to assure you that our customer experience team is always ready to help. Look forward to hearing from you, please reply at your earliest convenience.
Nothing's worse than purchasing something and not having the company that made it basically say no refunds, no returns. Thanks for the purchase, but you're on your own now! Bedgear stands behind their products. Had the pleasure of chatting with Fredy. He's extremely understanding and his mission is your happiness. He represents Bedgear very well. They should feel lucky to have him as some customer relations employees don't seem to get the customer aspect of their job. I completely suggest giving them a shot and finding the proper pillow for your bodytype. That's key. Also, I would hope that Bedgear recognize Fredy as a valuable asset to their company and treat him as such! Thanks Fredy!
By Krazstang
Response from Bedgear· Apr 2, 2018
We will be contacting you to verify what went wrong. We are here to help and we want to make sure that you are pillow fitted. Our records show that a replacement pillow was sent . We will send you an email from [email protected] to know more about your situation.
I was once very much in love with my pillow! However, after about a year to 18 mos of use, it lost a lot of it's support. I'm still using it because the standard pillows just leave me with agonizing neck pain, and I'm not try to revisit that life! I've had my pillow about 2.5-3 years now and at one point the inner material started making crumpling & popping noises like bubble wrap! Ugh! I'm toughing it out, but I need a new one! For the price, I expected more. Spending $80 every 1-2 years for a new pillow just seems absurd!
By lghtbrwnsgr
Response from Bedgear· Apr 12, 2018
Thank you so much for your candid feedback and want you to know that we understand how important a good night sleep is! We would like to assist you by going over our Pillow Id and making sure we can find the right fit for you. Please stay tune for an email from us that will help us determine your performance pillow. Look forward to hearing from you and seeing what we can do for you. Update: Thank you for your honest feedback. We are here to help! We have reached to you via email and would like to follow up with you. Please feel free to reach out to us at your earliest convenience. Our customer service team is looking forward to hearing from you.
Great pillows. Delivery service was delayed but will purchase again.
By Benny