MATERIALS NOT SENT OUT TIMELY FOR AN…
MATERIALS NOT SENT OUT TIMELY FOR AN EXAM WITH A DEADLINE I have been waiting on BEC materials for 20 days. They don't have them, they don't know when they'll have them, the shipping time when they have them is 10 business days, the materials are not available for download online. Customer service on the phone is pleasant but there are few solutions and the solutions are not time sensitive. SEND THE MATERIALS OUT! I don't care if you have beg borrow or steal (or PDF your precious documents to the customer since you can't go to a printer yourself), the student who pays the $3,000 for your program deserves to get what they paid for in a timely manner. There's a deadline on the exam. You're making a stressful process more stressful.
By Molly



