Pleasant surprise...
I was able to place my order securely and without a lot of hassle. My item arrived quickly and without paying an exorbitant expedited shipping fee. Great customer service & turnaround time with my order!!
By Marie
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,529 reviews
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Free shipping on orders over 75$, same day shipping, your one stop shop for all things beauty. We are committed to serve you with the upmost quality of service.
Beauty Empire (beautyempirestore.com) has 1,529 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,529 approved reviews, newest moderated first
I was able to place my order securely and without a lot of hassle. My item arrived quickly and without paying an exorbitant expedited shipping fee. Great customer service & turnaround time with my order!!
By Marie
The hair didn’t seem like enough even though I bought five packets, and the color I wanted didn’t even look white it looked grey.
By Nay
Yes my order was shipped and delivered quickly BUT!!! My order was not correct the hair looks like someone made it in the store and shipped it out!!! The bang is thin and not nice at all I cannot even wear it I wrote several emails and no one has gotten back to me at all I am very disgusted and disappointed with this kind of service!! I will NEVER ORDWR HAIR FROM THESE PEOPLE AGAIN!!! I DEMAND A REFUND!!!! Next I’m writing the better business bureau!!!
By Love
My order was shipped out quickly and I got it very quickly.
By Breya
I have never had such poor customer service with little to no knowledge about the products in the store. I have sent emails to the Beauty Empire site with no response. I inadvertently checked free shipping on my order. Unaware that the order would have to be picked up in Houston. I live in Dallas and asked them to ship to me and bill me for shipping. To date, no one has responded to me. I will dispute charges with my credit card company and never shop BE again. Lynda Pierce
By Lynda P.
Beauty empire website is so easy to navigate checkout was fast and secure and shipping was within two days. I will recommend and continue business with Beauty empire!
By Shonda
There happened to be some mishap and I received the wrong item, but when I contacted customer service the fixed it immediately and shipped out the replacement correct item within seconds. I honestly appreciate how easy it was to do this, will be ordering my Cantu cowash from here moving forward since it is so hard to find this item anywhere else. Thank you so much for making this happen
By Justine
Quality, variety, and great attention to costumer. Will definetly keep purchasing.
By Arnoldo martinez L.