You sent me 4 packs of the WRONG color…
You sent me 4 packs of the WRONG color hair. Will not purchase from your company again.
By Lavette A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,529 reviews
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Free shipping on orders over 75$, same day shipping, your one stop shop for all things beauty. We are committed to serve you with the upmost quality of service.
Beauty Empire (beautyempirestore.com) has 1,529 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,529 approved reviews, newest moderated first
You sent me 4 packs of the WRONG color hair. Will not purchase from your company again.
By Lavette A.
Always first class service!!! My favorite place to shop for my hair styling needs!
By Corrie M.
I made an order on the 16th emailed to Get an update no response
By Diana J.
Package never shipped. Customer service sucks, take days for them to contact you back. If you call the phone number listed, they are clueless when asking for and update on your order and tell you to call back because that person isn’t in. Now I’m waiting for my refund.... who knows how long that will take, sent an email response asking still no reply after 4 days. Horrible experience
By Ariel
Shipping cost was higher than Sams and Ebony beauty. A lot higher. However you had what I wanted. The time it took for delivery was very long too.
By Erika E C.
Great quality of hair at an affordable price. More options are needed.
By Augustine R.
I recieved my products fast and it was an overall great experience on this site!
By Ceyone
My wig came back on time and customer service was great.
By Amina K.