Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
250 reviews
BeatportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For almost two decades, The Beatport Group has been at the center of DJ culture. Since the founding in 2004, one mission has driven us: to provide world-class products and services that help DJs and Producers at all stages of their career to elevate their craft. Our indefinite pursuit of innovation and inspiration helps to lead the category and define the progression of DJ culture around the world.
Beatport (beatport.com) has 250 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 101 reviews with 1 star · Clear filters
Konnte meine Musik nicht erneut herunterladen, obwohl diese deutlich teurer war als z.B. bei ITunes oder PlayGoogle Music. Der Kundenservice hat nicht einmal geantwortet auf die Bitte die Titel erneut zum Download freizuschalten. Im Moment lade ich soweit bei Qobuz verfügbar dort meine Musik.
By Maximilian D.
Bereits gekauft und geladene Musik kann nicht noch einmal heruntergeladen werden. Somit kein Zugriff auf bereits gekaufte Musik. Sehr schlechter Service. Hier kaufe ich keine Musik mehr
By Florian
BEWARE!!! Check you get all your files. Beatport Pro does not always display ALL the songs you have purchased - so you will never actually receive everything that you have paid for. They acknowledged the bug is in their software but don't really give a damn about it. Clicking each individual track to download from their website is painful and can't create a proper folder structure. I used to love this website - but I've got better things to do than throw money away just because they can't write a decent app to download the music you've paid for.
By Cam M.
I bought stems and I got 1 stem of 4 lol.. so sad and so bad
By egox255
I have used Beatport for many years. Recently, they sent me an advert that offered me a 50% discount if I spent sixty DOLLARS - it said exactly this: "Limited to one purchase. Lossless fees are not included in the offer. *equivalent to same amount ($60, $30 and $20) in £, € and AU$." I spent £48.02, which at that time was over $61. I did not buy any lossless tracks. However, 'Jacob' from the inappropriately named, 'Customer Care' told me: "When it says *equivalent to the same amount ($60, $30, and $20) in £, €, and AU$, that means £60, £30, or £20, or €60, €30, or €20, not the amount equivalence." and he would not budge. I have spoken to many people and shown them this and they all agree that I am right - I DID satisfy the requirement. Jacob said he'd only do it if I spent £11.98 MORE! This has turned into a greedy, inflexible, devil-may-care outfit that makes offers using confusing language in order to avoid honouring them. I would definitely urge people to avoid them.
By Mike R.
